Who we are

Cetera Labs a leading Russian web/e-Commerce development and support company offers its services in Singapore now.

  • Our clients are Henkel, Yamaha, Gazprom, Rostekh and 100+ projects right now
  • 5000+ satisfied clients totally
  • 80+ employees, 40+ certified developers, 7 award-winning designers, 7 highly trained account managers. All in-house
  • 16 years of experience
  • Magento platform integration and customization experts

We are here to outsource your internet pains.

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SLA

We provide Magento platform support, maintanance, integration and customization services


Надежность

24-hours per day


Качество

7-days per week


Опыт

365-days per year

(and including 29 February too)

  • Show more
    1. Services included:
      • UX/UI design.
      • HTML-coding.
      • PHP- and JS-programming.
      • Content management.
      • Usability and conversion.
      • Hosting or Apache-webserver and MySQL-database administration at your web server.
      • Backup, anti-virus, security.
      • Magento platform customization and integratio
      • Magento platform troubleshooting
      • Magento web pages customization
      • Magento platform technical support
      • Search engines optimisation.
      • Web advertising campaings management.
    2. Support requests are accepted by:
      • Email support@ceteralabs.com
      • Or at our project management system (we use Atlassian Jira).
    3. Requests are accepted 24/7.
    4. All requests are prioritized as:
      • Immediate — website is down, infected or critical module is in the error state.
      • Important — major part of the development plan.
      • Common — most of development and design request for new features creation.
      • Minor — small tasks with low importance.
      • Unimportant — “maybe somedays” tasks.
    5. Requests are processed in this priority order.
    6. Questions and content requests are sent to the client at PM-system. PM-system send the customer an Email-notification for all the important activity.
    7. Big complex tasks are splited by Cetera developers to the “minimal viable products”.
    8. Completed tasks are sent for acceptance to the client at PM-system. The acceptance period is 5 business days.
    9. Cetera bugs are processed at our expense during the whole contract term.
    10. Hosting includes no more than one dedicated server (Intel® Core™ i7-6700 Quad-Core Skylake HT, 32 GB DDR4 RAM, 2 x 500 GB SATA 6 Gb/s SSD (Software-RAID 1)). If this config is unsufficient, we administer your own servers or rented from the third-party.
    11. If Cetera administers client's own or rented server, client provides us with a root-access or Cetera will not be liable for website uptime, backup and security.

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  • Accordion 1

Rates

$15/Hr | From $1500/Months Unlimited Tasks 

Magento support/maintenance/development/integration. Any tasks.

Special unlimited offers for large projects. 

Search Engines Optimisation (SEO) for free

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We support

magento
drupal
craftcms
shopify
woocommerce

About Magento

Magento is a modern cloud commerce platform with an open-source ecosystem.

Flexible for B2C, B2B, and hybrid solutions, Magento extends beyond the shopping cart for every shoppable experience, including email, mobile, in-store, and marketplaces.

Top 5 problems with Magento

Our clients experience some problems with Magento. Here are some the most common troubles together with the solutions. If you meet something more serious we are here to help you with Magento maintanance, support and troubleshooting.

  1. How to reset your Magento admin password
  2. How to solve an 'Access Denied' issue
  3. How to create Search Engine Friendly URLs for Magento
  4. Managing your Magento site redirects
  5. How to clear Magento Cache

Ask us how to Email Upload screenshoot

Magento cases

Children's goods store.

Sports nutrition store. 

Computer parts webshop and CRM for customers management and subscriptions' sales.

eCommerce platform and webshops more than in 10 European countries.

B2C-webshop and B2B-CRM for footwear production and trade company.

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